Privacy Policy of OC Auto Glass Repair

At OC Auto Glass Repair, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you visit our website or use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect different types of information to provide and improve our services to you. The types of information we collect include personal information and usage data.

Personal Information

When you use our services, we may ask for personal details such as:

Name: To identify and address you properly.

Email Address: To communicate with you regarding our services, send updates, and respond to your inquiries.

Phone Number: To contact you directly for appointments, customer support, or any urgent issues.

Address: To provide location-based services, deliver products, or for billing purposes.

Usage Data

IP Address: To identify your device and ensure the security of our services.

Browser Type: To optimize our website’s performance for different browsers.

Pages Visited: To understand how you navigate our website and which services are of most interest to you.

How We Use Your Information

We use the collected information for various purposes, including but not limited to:

To Provide and Maintain Our Services: Ensuring our services are delivered to you efficiently and effectively.

To Notify You About Changes to Our Services: Keeping you informed about updates, modifications, or new features of our services.

To Allow You to Participate in Interactive Features of Our Website: Enabling you to engage with features like comments, reviews, or service bookings.

To Provide Customer Support: Assisting you with any inquiries, issues, or feedback regarding our services.

To Gather Analysis or Valuable Information to Improve Our Services: Understanding user behavior and preferences to enhance our service offerings.

To Monitor the Usage of Our Services: Keeping track of service performance and user interaction to ensure smooth operation.

To Detect, Prevent, and Address Technical Issues: Identifying and resolving technical problems to protect our services and users.

Sharing Your Information

We do not share your personal information with anyone except as described in this privacy policy. Situations where we might share your information include:

Service Providers

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related tasks, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). This disclosure is done in good faith and is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of OC Auto Glass Repair.
• Prevent or investigate possible wrongdoing in connection with our services.
• Protect the personal safety of users of our services or the public.
• Protect against legal liability.

Security of Your Information

We take the security of your personal information seriously. We use commercially acceptable means to protect your data, including encryption and secure servers. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights

You have the following data protection rights:

Access: You have the right to request copies of your personal information.

Correction: You have the right to request correction of any incorrect or incomplete data we hold about you.

Deletion: You have the right to request the deletion of your personal information.

Objection: You have the right to object to our processing of your personal information.

Data Portability: You have the right to request that we transfer your data to another organization or directly to you.

If you make a request, we have one month to respond to you. Please contact us using the contact information provided on our website.

Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.